Frequently Asked Questions

The Virtual Assistant Networking Association (VANA) consists of highly qualified business entrepreneurs from around the globe, united to ensure professionalism, fairness, and depth in the certification process. Below, you will find the most frequently asked questions to assist you in your decision-making process to apply for VACertified. Should you have further inquiries not covered here, please feel free to contact us.

Q. What areas does VANA evaluate in the application process?

A. VANA will review your application thoroughly, focusing on the following areas with supporting documentation required during the certification process:

  • Educational Background:
    • Government Education
    • High School Graduation
    • College/Trade Certifications
    • University Degrees
  • Virtual Assistant-related Education:
    • VA Training Programs
    • Coaching/Mentoring Hours
    • Further Education and Certifications
  • Work/Professional Experience:
    • Self-employment history (Minimum 1 year in business)
    • Client testimonials
    • Previous Administrative/Corporate Work Experience
  • Professional Accomplishments and Community Engagement:
    • Online Presence
    • VA related Volunteer Work
    • Industry Participation and Promotion/Growth

It’s possible to qualify for certification with varied levels of experience across these sections. VANA seeks a holistic view of your professional journey.

Q. What are the formal education requirements? Does it have to be VA-specific training?

A. No, the education doesn’t need to be VA-specific. VANA looks at the entire scope of an applicant’s qualifications. Deficiencies in one area can be offset by strengths in others. Each applicant’s unique background is considered, ensuring a comprehensive assessment.

Q. Do you have any minimum requirements to pass?

A. Yes, there are foundational criteria every applicant must meet, notably proving at least one year of operation as a Virtual Assistant company. Strengths in certain areas may compensate for weaknesses in others, reflecting our holistic approach to certification.

Q. Is there a test to take?

A. No, there is no test. The certification process involves a review of your professional background, education, and contributions to the VA industry.

Q. Do any of my other VA certifications count towards this one?

A. Absolutely. All relevant certifications, training, and professional development efforts contribute to your application, reflecting your commitment and value as a Virtual Assistant.

Q. Would you like some testimonials from clients? If so, will you be contacting them?

A. Yes, client testimonials are highly valuable and can significantly support your application. We may contact references to verify the consistency and quality of your service.

Q. Why does the application fee cost so much, and why must we pay upfront?

A. The fee covers essential operational costs, including application processing, website maintenance, and promotional activities. VANA is committed to providing this global certification to enhance the VA industry, maintaining minimal fees to ensure accessibility while covering necessary expenses.

Q. Why do I have to pay a non-refundable application fee and then an additional fee to re-submit if my application is not accepted?

A. Processing costs remain constant regardless of the application outcome. However, to acknowledge the effort and commitment of applicants, a reduced reapplication fee is offered to encourage those not initially accepted to refine and resubmit their applications with the provided feedback.

Q. Why does it take 6-8 weeks to process?

A. The thorough review and validation process, combined with the volume of applications, necessitates this timeframe to ensure each application is given the careful consideration it deserves. We strive to process applications as swiftly as possible without compromising on quality.

Q. Why is there a yearly recurring fee to keep my certification up-to-date?

A. The annual fee supports the ongoing verification of our database, ensuring all listed Virtual Assistants remain active and continue to meet the high standards of the VA industry through ongoing education and professional development.