vasupportdeskThe quickest way to contact us is to SUBMIT A TICKET
into our
VA Support Desk
(monitored 24/7).

Contact our VA Support Desk:

SUBMIT a TICKET to our VA Support Desk or email us at:
“help at”

Contact us by phone:

Hours of Operation: 9AM – 6PM PST/PDT Monday – Friday (closed weekends)

TOLL FREE (within North America): 1-800-642-6313

Or Local Vancouver, Canada: 604-542-9664

Our guaranteed response time on weekdays is 24 hours (we are closed on weekends and statutory holidays). Most support tickets are responded to within only a few hours, unless they revolve around more complicated issues that require our techs to spend more time on them, obviously.

Contact us by mail:

Mediamage Business Solutions
800-15355 24th Ave. Suite 393
Surrey, BC, Canada, V4A 2H9

Backed by The Virtual Assistant Networking Association (VANA) empowering Virtual Assistants since 2003.