VA Certified Ethics

Ethics for Certified Virtual Assistants at

Commitment to Integrity and Excellence

As members of the VACertified community, supported by VANA, we uphold the highest standards of ethics and honesty in all our interactions. This commitment extends to clients, colleagues, and the public, ensuring the Virtual Assistant profession is synonymous with trust and professionalism.

Principles We Live By:

  • Professional Conduct: We conduct ourselves with the utmost integrity, fairness, and respect in all dealings, enhancing the reputation of the Virtual Assistant profession.
  • Competence and Honesty: We undertake projects aligned with our skills and expertise, transparently communicating our capabilities to clients. Should a task fall outside our realm of expertise, we pledge to inform the client promptly and, where possible, recommend a capable peer.
  • Confidentiality: Client confidentiality is paramount. We safeguard all client information, never sharing it without consent or using it for personal gain.
  • Equality in Service: We value and treat all client relationships with equal importance, ensuring no client is prioritized over another.
  • Continuous Improvement: We are committed to ongoing learning and skill enhancement to remain effective and relevant in our service offerings.
  • Transparency: We are transparent about our qualifications and the services we offer, ensuring we accurately represent our profession and ourselves to clients and the community.
  • Legal and Ethical Integrity: We refuse to partake in or condone any illegal or unethical activities, maintaining the moral high ground in all professional endeavors.
  • Industry Advocacy: We actively promote the Virtual Assistance industry and contribute to the knowledge base, supporting both new and existing VAs and the wider community.

By adhering to these ethical guidelines, Certified Virtual Assistants at not only elevate their personal practices but also contribute positively to the growth and professionalism of the Virtual Assistant industry as a whole.